Facebook Twitter Instagram
    • About
    • Privacy Policy
    • Write For Us
    • Newsletter
    • Contact
    Instagram
    About ChromebooksAbout Chromebooks
    • News
      • Reviews
    • Business
    • How to
      • IP Address
    • Apps
    • Q&A
      • Opinion
    • Podcast
    • Gaming
    • Blog
    • Contact
    • Acer Chromebook Spin 514_CP514-1H keyboard backlit
    About ChromebooksAbout Chromebooks
    Home»News»Fix for the Chrome OS 97 printer bug on ARM Chromebooks is found
    News

    Fix for the Chrome OS 97 printer bug on ARM Chromebooks is found

    Kevin TofelBy Kevin TofelJanuary 31, 2022Updated:January 31, 20227 Comments2 Mins Read
    Chrome OS 97 printer bug
    Share
    Facebook Twitter LinkedIn Pinterest Email

    Last week I reported on a bug introduced in Chrome OS 97 causing Chromebooks to not print to HP printers. The main commonality among the affected devices was they used ARM-based processors. Today, Google merged a fix for the Chrome OS 97 printer bug after testing the solution.

    Here’s what caused the problem along with an explanation of why this bug made it out to the Chrome OS 97 Stable Channel:

    The configure script always adds python to the list of linked libraries even though hpcups doesn’t need it. On x86, the linker removes the unused dependency, but the arm linker doesn’t. This causes the hpcups filter to crash at startup on production arm images. Since neither hpcups nor hpps need python to build, remove it from the build flags entirely. This wasn’t caught during testing because test images have python installed, so the hpcups filter appeared to work correctly.

    Essentially, the test devices weren’t configured exactly like a Chromebook in the field, so the Chrome OS 97 printer bug was missed.

    I don’t know if Google will immediately push the fix for the Chrome OS 97 HP printer bug. We’re very close to seeing Chrome OS 98 rollout. It’s been nearly four weeks since Chrome OS 97 arrived and we’re on a four-week software update cycle now.

    I’d like to think that a small update does get pushed out sooner since I don’t expect Chrome OS 98 to arrive for about a week or so.

    The fix has been merged into Chrome OS versions 98 and 99 as of now so this doesn’t happen again over the next two months. Presumably, test devices will be configured to be more like Chromebooks in the wild as well. However, that’s not always easy to do: Testing efforts often require additional software to actually run automated test cases.

    Bugs Chrome OS Chrome OS 97 Chrome OS 98 Chromebooks Google HP Printing
    Share. Facebook Twitter Pinterest LinkedIn Tumblr Email
    Kevin Tofel
    • Website

    After spending 15 years in IT at Fortune 100 companies, Kevin turned a hobby into a career and began covering mobile technology in 2003. He writes daily on the industry and has co-hosted the weekly MobileTechRoundup podcast since 2006. His writing has appeared in print (The New York Times, PC Magazine and PC World) and he has been featured on NBC News in Philadelphia.

    7 Comments

    1. Douglas Trapasso on January 31, 2022 11:25 pm

      Fun Q for U: Do you think Alphabet is planning any special additions for Chrome OS 100 that will surprise us? Or are they not really into that kind of thing?

      • Kevin C. Tofel on February 1, 2022 12:04 pm

        Maybe Chrome OS 100 brings Steam gaming to Chromebooks. The only surprise there is which version will deliver it though. We know it’s coming. Other than that, I don’t expect anything special for Chrome OS 100.

    2. Zarthan on February 2, 2022 9:19 am

      The normal 4 week update cycle may be in jeopardy. Canary has been stuck on the same point version for possibly as much as 3 weeks. Canary is usually updated daily and occasionally more often. I reported a camera bug, but I am guessing there was more beyond that issue. A curious thing is that Dev has a slightly higher point version of Chrome OS than Canary. Don’t think I have ever seen that. It has been well over a month since Canary hit 99 so I will expect that things might slip for the future updates.

    3. Andrew Scott on February 2, 2022 11:45 am

      Not having a test cycle which utilises a production environment seems to be a fundamental flaw.

    4. Helge on February 8, 2022 9:38 am

      Version 98.0.4758.91 (Offizieller Build) (32-Bit), acer Spin 513, Qualcomm Snapdragon 7180c lite Prozessor it works again, it is printing!

    5. Susan Rejniak on February 13, 2022 2:29 pm

      When will I see the Version 98.0.4758.91 update? I have checked and it is not available yet. I am still having printer problems and I have the Version 97.0.4692.102 and it states that there are not available updates yet.

    6. Sherry Ann Weatherly on November 16, 2022 8:50 pm

      So I have a Chromebook OS & I cannot print to my HP 8710 wireless printer. I thought I had it fixed by removing an extension, but it’s started back up & not printing again. What’s the deal? How do I fix it?

    Top Posts

    Using Typography Psychology to Strengthen Branding with CapCut PC

    May 9, 2025

    How Privacy Tools Are Changing the Way We Play Online

    May 9, 2025

    How to Use chrome://flags/#enable-command-line-on-non-rooted-devices to Run Chrome with Custom Flags on Android?

    May 8, 2025

    Quizizz Login And Sign Up

    May 8, 2025

    How to Send Videos from iPhone to Chromebook

    May 7, 2025
    • About
    • Privacy Policy
    • Write For Us
    • Newsletter
    • Contact
    © 2025 About Chrome Books. All rights reserved.

    Type above and press Enter to search. Press Esc to cancel.